Privacy Policy
1. Introduction
At Taylored Instruction, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, opt-in for SMS notifications, or use our services.
2. Information We Collect
Personal Information
We collect personal information you provide to us directly or through account creation, such as:
- Name (if provided)
- Email address (required for account creation and login)
- Phone number (if provided for SMS notifications or other services)
- User account credentials (managed securely via our authentication provider, Supabase)
- Profile information, such as instructor status (managed within your account)
- Any other information you voluntarily submit through our website or during interactions with our services
Automatically Collected Information
We may automatically collect certain information about your device and browsing activity, including:
- IP address
- Browser type
- Access times
- Pages visited and actions taken on our site
Media
If you upload images or files to our website, please avoid including embedded location data (such as EXIF GPS), as this information may be accessible to others who download the files.
3. How We Use Your Information
To Provide Services
We use your information to:
- Create and manage your user account
- Authenticate you when you log in
- Determine your access level based on your role (e.g., instructor status)
- Enroll you in training courses or provide access to specific resources
- Send updates about our services, account status, or important notices
- Facilitate communication, including responding to inquiries or requests
SMS Notifications
If you opt in to receive SMS messages from us, you will receive account alerts and promotional messages. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. We may also send you messages about training opportunities and important updates.
To stop receiving messages, text STOP or UNSUBSCRIBE. For help, text HELP. You can also contact us at 360-685-8199 orinfo@tayloredinstruction.com. Mobile opt-in information is never shared with third parties.
Improving Our Services
We use information to understand how our services are used, improve our offerings, and enhance your experience on our website.
4. Cookies
We use cookies to:
- Remember your preferences and settings
- Facilitate login and authentication (if applicable)
- Analyze site usage to improve performance
You can control or delete cookies through your browser settings. Disabling cookies may affect your experience on our website.
5. Embedded Content and Third-Party Services
Our website may include embedded content (such as videos, images, or articles) from other websites. Embedded content behaves as if you visited the source website and may collect data about you, use cookies, and track your interaction. We are not responsible for the privacy practices of these third-party sites.
6. Sharing and Selling of Information
We do not share, sell, rent, or trade your personal information, including your phone number, with third parties for their marketing purposes.
Your personal information, including email address and profile data, may be accessible to authorized administrators for the purpose of managing instructor status, providing support, or maintaining the service.
All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Sharing
- Customer data is not shared with 3rd parties for promotional or marketing purposes.
- Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
By providing your phone number and agreeing to receive texts, you consent to receive text messages from Taylored Instruction, from 360-685-8199 regarding account notification and customer care. Consent is not a condition of purchase. You will receive account alerts and promotional messages. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 360-685-8199 or info@tayloredinstruction.com. Mobile opt-in information is never shared with third parties.
7. Data Transfer Policy
We do not transfer your personal information to any external organizations under any circumstances, even with your consent.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
9. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data, except where we are required to retain it for administrative, legal, security purposes, or for the basic functioning of your account (e.g., your user ID).
To exercise these rights, please contact us using the information below.
10. Data Security
We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
11. Your Choices
- Opt-Out: You can opt-out of marketing emails or SMS notifications at any time by replying STOP or UNSUBSCRIBE to any message or contacting us directly. For help, reply HELP.
- Access and Correction: Contact us to request access to or correction of your personal information.
12. Automated Detection
We may use automated tools to detect spam or abuse on our website.
13. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page, and significant updates will be communicated via email or a website notice.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us.